In an effort to resolve a conflict, sustained dialogue was employed to tackle a situation that had seen no movement toward resolution or shown any promise of doing so in the seven years following a ceasefire that ended violent fighting in 1994. After a year and a half, along with nine days of meetings, participants were able to progress beyond the need to express frustrations and delve into deep-rooted issues. By the ninth meeting and 24 days of dialogue over six years, the group had produced a framework for a peace process in the region to which all dialogue participants were able to agree and commit to implementing.